But, surprise - surprise, the TDS found the apartment being ok and proceed on charging US for things the landlord was supposed to fix. Particular thanks to Waafa. It is clear to me the adjudicator did not bother reading the bundle. Whilst I was not 100% happy with the outcome, and genuinely believe that I should have rightfully been awarded more of the deposit, I was still pleased overall with the outcome, and in particular the fact that TDS considered the evidence provided to be a fair reflection of my property (something the tenant maliciously denied throughout). With both Custodial and Insured options, we have your deposits covered. It takes months before you get some of your money back. I am very unhappy with the decision and apparently, I can only submit a complaint and wait for them to decide if they want to accept my complaint. Having very recently had my dispute as a tenant arbitrated by the TDS scheme I would like to thank the staff and Cathy Edgar in particular for making the application easy to understand and submit and for keeping us informed throughout the process. We approached TDS and they made a fair and logical decision and returned us 90% of the deposit. I can only say my experience dealing with the TDS was an excellent one. Had a horrendous landlord who wanted to make all kinds of deductions. I had the unfortunate experience of renting my home to tenants that showed complete disregard to their basic and contractual duty of keeping the home clean and not causing damage. The deposit for my tenant was in an insured scheme with a letting agent with the TDS but I wanted to transfer it to my name in the custodial scheme. RegardsAdam. After my continuous follow with the letting agent and living with cold water for 2 months when I did not get any responses to my emails and calls I had no other choice but had to stop paying rent for a couple of weeks, thought at least some one would be in touch with me. The operation of the tenancy deposit service required more direct support with tenants and landlords than originally anticipated throughout most stages of the service from original deposit to final repayment. He/she quickly looked at the inventory and the exit form. It collected all evidence from all parties and adjudicated only after attempting to resolve the matter with the tenants informally. This is my first time I have ever reviewed anywhere. This legislation applies to all properties let on an assured shorthold tenancy … Eventually, under investigating the landlord they removed his permission to rent the place until he actually fixed the damages, for which he is liable for. I have to thank TDS, unfortunately I was faced with a great injustice, but TDS helped to solve this issue and created justice.Thanks to TDS and dear Jessica Oldham. Both TDS and their “independent” reviewer upheld checkin/checkout reports that lacked validity and credibility. But no one until I replaced the water heater on my own. Tenancy Deposit Scheme (TDS) is operated by the Dispute Service providing tenancy deposit protection in England and Wales. They were quick to respond & I cannot recommend them enough. Ministers can also withdraw their approval of any scheme following a review. Very efficient and quick in sorting deposit from ending tenancy agreement. My one star reflects the fact that it took TDS 3 months to come to a decision. Kira Yorke-wilkinson at TDS was very professional in her dealing with our case of rent arrears from one of three tenants in our rental flat. At the end of a tenancy. The adjudication came back 50/50. Thanks to Kira Yorke-Wilkinson . The outcome, whilst there were minor issues in the report that I could have disagreed with was fair and reasonable and the report of the Adjudicator set out the reasons for his determination very clearly. 100% Recommend TDS ! The service has been excellent the whole way through. Home / News / Tenancy deposit schemes – a review. I confirm that I am the Landlord.Update 15 Jan:IN RESPONSE TO YOUR REPLY BELOW..YOU SAID THAT 2 MONTHS AGO BUT TO DATE ALL YOU’VE DONE IS LOST MY COURT DOCUMENTS I EMAILED TO YOU. The Residential Tenancy (Deposit Scheme) (Jersey) Regulations 2014 were enacted under the Residential Tenancy (Jersey) Law 2011 (the "Law") to impose the Scheme, which is a government authorised tenancy deposit protection scheme designed to safeguard tenants' deposits and regulate their return at the end of a tenancy. The Tenancy Deposit Scheme (TDS) is a government approved tenancy deposit protection scheme in England and Wales... Read more This supplier doesn’t currently have a deal live on kerfuffle but if you’re interested in them and you would like to be informed when a deal does come available let us know and we'll start tickling them until they concede. Very unfair mediation service. The ineptitude and standard of service of the TDS is below any standard required to function within the rental sector. The deposit you returned to my tenants should in fact have been returned to me to set against the huge costs of damage inflicted on my property by my tenants, my court case outcome in the County Court supports this fact in law. At the end of the tenancy, the deposit – or an agreed amount minus costs for any damage – is returned to the tenant by cheque or bank transfer. Landlords will no doubt be familiar with the obligations imposed on them by the Act and the consequences of failing to fully comply within stipulated deadlines. TDS offers both Insured deposit protection, TDS Insured, and Custodial deposit protection, TDS Custodial. Recently our landlord wanted to deduct almost 80% of our deposit for small wear and tear. Our Insured scheme is a little different – your landlord or letting agent will keep your deposit for the duration of the tenancy, and pay us a small fee to protect it. By law, anyone renting through an Assured Shorthold Tenancy in England and Wales (this will apply to most people who rent their property) should have their deposit protected in a deposit protection scheme. I don't know what is funnier at this point, the fact that they insist to have gone through the evidence or the fact that from their decision it is more than evident that they didn't. Moving from an insured scheme with a letting agent to a personal custodial scheme. Adjudication was fair and just and will be taking out a scheme as both a landlord through TDS shortly having witnessed a professional, responsive and thorough handling of my headaches. Thank you so much! It meant I didn't have to try and wade through it with my Landlord where communication had totally broken down. Thank you so very much Cathy you are a star ⭐️. TENANCY DEPOSIT FEES. They even awarded me less money than the tenant had agreed to. I have twice brought proceedings against tenants after poor TDS decisions and twice recovered in excess of the original deposits . Custodial deposit schemes. Hold your hands up and admit you made a mistake and acted in breach of the terms which I am entitled as a landlord to be legally protected against. Development to operate a tenancy deposit scheme in Northern Ireland. They were fair, justified and the system was clear to work. The Tenancy Deposit Scheme. Receipt of my documents by you was confirmed to me by email. I uploaded the dispute and got a fair and well articulated decision in a reasonable amount of time from Jo. The process was straightforward and advisers on the phone always patient and helpful. I am not joking, not a single piece of evidence. TDS breaks the law! Is there any justice for landlords? GB. I can recommend TDS as a safe place for a deposit to be kept. Up until very recently I never had to deal with any disputes between tenants and landlords. He wanted to replace old items with new and claimed accordingly. Avoid. Reply. The scheme … There are three deposit protection schemes: Deposit Protection Service; MyDeposits; Tenancy Deposit Scheme; Your landlord will decide which scheme to use, but your deposit should be equally … Good service. Very biased and not fair. Part 4, section 122 (4) of the Housing (Scotland) Act 2006, gives Scottish Ministers a power to approve a tenancy deposit scheme and obliges Ministers to review each scheme from time to time and gives them power, once they have done so, to ensure that any scheme is revised. The policy, issued to the landlord or letting agent, indemnifies the risk of tenant damage or … I felt as though she really wanted to sort things out and all the issues were resolved thanks to her efforts. I am a Landlord and if I could give it 0 stars I would. Since the tenancy deposit scheme was set up the Deposit Protection Scheme has protected over 645,000 deposits have been protected with them worth over £480 million. Negative review after negative review and all with the same common themes: ... Be wary of using Deposit Protection Scheme I have been waiting for a response from Deposit Protection Scheme since October. Uzochi Ejimofor was particularly kind and helpful. Jagota is the founder of deposit replacement insurance scheme Dlighted. You must place your tenants’ deposit in a tenancy deposit protection (TDP) scheme if you rent out your home on an assured shorthold tenancy that started after 6 April 2007. Using the dispute resolution facility was straight forward and efficient. What ever happens they would be on the landlords’ side. They say you can’t appeal if you think their decision is wrong but they make factually incorrect decisions. Zero Deposit is the only deposit replacement scheme that works with 79% of the top UK estate agentsᐩ, who have chosen a deposit replacement option, and is FCA regulated. What could have been an even more tiring process, turned into a very easy one when in her hands, alongside Sanam. Many thanks, 100% Recommend TDS ! They’ll be responsible for returning your deposit to you at the end of your tenancy - but don’t worry, your deposit is protected for the duration of the tenancy. TDS did not go through our case properly. 1 Tenancy Deposit Scheme reviews. Very professional and helpful organisation. There is evidence that early education and support provided by schemes is … Originally being a member of the Insured Scheme, we made a decision to switch to their Custodial Scheme a few years ago which was made so easy due to their Switch team.A special mention to Kelly Wallace, Anam Khan, and John King, who have been incredibly helpful and invaluable in switching our recent acquisitions to the Custodial platform.I would highly recommend TDS. So, it’s understandable why deposit-free schemes can seem so appealing. Court Developments in relation to Landlords’ obligations under The Housing Act 2004. TDS Northern Ireland is a wholly owned subsidiary of The Dispute Service Ltd, which operates the Tenancy Deposit Scheme in England and Wales and is a key partner providing services to the SafeDeposits Scotland consortium, which operates the largest tenancy deposit Not only did they deal with our case but also dealt with a couple of other matters completely unconnected and again they showed how good and efficient they are. I included pictorial evidence in my bundle. By the way, forget the "we perceive the money as being the tenant's" and "landlords have to provide evidence to claim liability to the tenants". TDS Resolution is a mediation service helping landlords and tenants resolve rent arrears Only the latest review will count in the company's TrustScore. The set up was straight forward, this … Many thanks once again. Reply from Tenancy Deposit Scheme (TDS) Good morning Rishi, Thank you very much for taking the time to leave us a review, and leaving your kind words about our service. So, a judge in a court of law, ruled that my tenants did breach the rental contract by redecorating my property without my permission to an appalling substandard of workmanship, and the TDS thought the best thing to do was award the deposit back to my tenants. How many tenants can survive for 3 months without their deposit back? Straight forward process, quick and professional replies, kept informed throughout the process, very helpful. The situation was so bad that we had to contact our local council. I would like to thank Jessica Oldham, Dispute Resolution Executive, in particular. Jessica Oldham who handled our case was helpful and prompt when dealing with us. 8 talking about this. To make matters worse - the tenant then showed complete lack of remorse and responsibility, and focused on largely irrelevant matters to dispute the fact that I was rightfully making a claim on the deposit. Came back with a clear final decision in a quicker than expected timeframe, Only the latest review will count in the company's TrustScore. If you’re thinking of renting, you could end up spending over £1,000 on a deposit, according to the Tenancy Deposit Scheme. Welcome We protect your tenancy deposits, with the reassurance that disputes arising at the end of the tenancy will be resolved quickly, fairly and for free. A huge thank you to Cathy E who was so lovely and so very helpful and understanding during the most stressful time with an unscrupulous landlord who tried to withhold £2550 deposit. Without any explanation they just simply said I did not pay my rent so it would be taken off from my deposit. Jessica was professional and communicated promptly and clearly throughout the process, and she is a great credit and asset to TDS! Tenancy deposit schemes – a review. However, about three months ago I was asked to deal with a dispute involving my nephew and his landlord which was decided by the TDS. Kelly’s focus within TDS is membership, business development and growth; this encompasses all aspects of new business across both the Insured and Custodial schemes. Thank you so much! Thank you. As a chartered accountant I have dealt with clients' rental properties for over 50 years. TDS has saved me so much trouble from our landlord. All rights reserved. Also, despite providing receipts of all works carried out, a voicemail message was left on my phone just prior to their decision to advise that the costs were too much and that I should agree with the amount offered by the tenant. If you're unsure which is better for your needs, find out more about our schemes. TDS is not fit for purpose, get rid of it. I want the money returned to me which you incorrectly awarded to my tenants. We raised a dispute hoping that the TDS description would be accurate and would actually protect us from unreasonable claims. The TDS ignored most of the evidence we sent but claimed the opposite. © 2021 Trustpilot A/S. Straightforward to use. Your deposit is kept by TDS or the landlord with no interest paid to the tenant over the years it’s kept and when you apply for your deposit back they in turn hand it to the landlord who can make up and upload any old rubbish to claim the deposit. I believe the TDS made a very fair decision in light of the evidence provided by both parties, and we were very happy to receive a substantial amount of our deposit back, and far more then the landlord and the agents wanted to give us. Couldn’t thank more for the help! Insured, where you hold the deposit and pay us a fee to protect it. The staff always answer the phone quickly and are all very knowledgeable. Tenancy Deposit Scheme (Scotland) 2011 In March 2011 the Scottish Parliament passed regulations to introduce tenancy deposit protection in Scotland. Amazing service ! How deposit-free schemes work. GB. They have considered all the details very fairly. Appreciate the team at TDS for guiding me through the deposit protection after a landlord refused to negotiate on bad terms. That’s a significant sum to stump up, even after a recent clampdown on other fees that tenants face. Insured tenancy deposit protection. Why should I have to haggle on costs associated with a tenant who trashed my house in 3 months to force me to end the tenancy?? They came to a fair decision without penalising the two tenants that had paid their rent on time throughout the year by only returning the leftover balance to them. Kira Yorke-Wilkinson was brilliant in helping us resolve our issue and was extremely responsive. On 1 April 2013, Northern Ireland joined the rest of the UK in implementing tenancy deposit protection for private tenants.2 Under the rules of the Scheme all private How can we help you? Landlords are now legally required to safeguard their tenants’ deposits with one of three government-backed deposit protection schemes: Deposit Protection Service, MyDeposits and Tenancy Deposit Scheme. My landlord submit literally nothing. Five star service, five star team I needed to transfer my deposits from another provider to TDS and after 2 months I was getting absolutely nowhere. It is neither fair to the tenant or the landlord and totally unacceptable. It felt like someone was in my corner, Had a dispute with Chestertons Islington regarding the return of the deposit and eventually had to escalate to TDS when I couldn't get a reply.Kira Yorke-Wilkinson coordinated and gave guidance on the expected timeline and stages of the process, even attempting to engage with Chestertons to resolve quicker. Beyond unprofessional-a total disgrace. Brilliant service especially in the terrible circumstances we are all in. Reposit is a new idea and I was unsure how easy it would be to deal with a claim. They acted in a completely biased manner and ignored the glaring irregularities in both the landlord’s submission as well as the entire checkin/checkout procedure.There are guidelines for both landlords and tenants published by TDS on its website with regards to the expectations and factors to be considered in determining the credibility of reports, evidences and claims in a dispute, but these are of no use when TDS and its reviewer fail to hold themselves accountable to them in the discharge of their duties.We are totally disappointed with the circumvention of the facts and evidence in our case resulting in a denial of justice with TDS failing to protect our deposit and thus effectively aiding a dishonest landlord in her ploy to hold on to money that is rightfully ours. I had spent £1000 for that and adjusted with the rent. I was very happy with the service and would totally recommend it if the landlord is being unrealistic in disputes. She was instrumental in getting some of my deposit back and I could not be more grateful. The scheme does not apply to rent in advance but it does cover the deposit regardless of who paid it … TDS IS NEITHER TRANSPARENT NOR ACCOUNTABLE. We had a great experience with the TDS, everything was clear and done within the outlined timescales. Very easy to use. In my opinion this is an organization which is essential in dealing with some unscrupulous landlords I have met and dealt with as an accountant over 50 years. The scheme applies to tenants who rent from a private landlord or letting agent, have an assured shorthold tenancy (which is the case in most tenancies) and who put down a deposit. Read 2 more reviews about Tenancy Deposit Scheme (TDS) Only the latest review will count in the company's TrustScore Paul H 6 reviews. A choice of schemes We provide two types of deposit protection for tenancies in England and Wales: Custodial, a free service where we hold the deposit for the duration of the tenancy. This alongside our partnership with The Dispute Service means you are in safe hands. This service is brilliant! She kept me informed each step of the process and her communications were helpful, clear and prompt.I was really glad my deposit was protected under TDS, as otherwise I may have not recovered my deposit. Since the introduction of the Tenancy Deposit Scheme (TDS) on the 6th April 2007 it has been a legal requirement for a landlord to hold a tenants deposit in one of the government approved schemes or to obtain the correct tenancy deposit insurance.. TDS provides great service in terms of resolving disputes. Case 450543The TDS service is not fit to practice. Extremely helpful and polite people but most importantly efficient. Some of their staff are very nice and helpful;- that isn’t an issue but they simply do not know what they are doing. Tenancy Deposit Scheme, (the Scheme), which flows from the Private Tenancies (NI) Order 2006. It's a tedious and time-consuming process. It's hard to know what to do when your Landlord isn't listening to you, it feels so unfair. After providing lots of photos and a full explanation of a dispute with damage caused to my property by my tenant, their resolution was one sided in the tenant's favour. A huge thank you to Fozia and Kira for all of their help and very quick response. By law, each deposit protection scheme must offer free dispute resolution services for tenants, landlords and agents who can’t agree how deposits should be distributed at the end of a tenancy. This is usually paid directly into the tenant's bank account. Wafaa was amazing and SO helpful throughout. These Regulations will change the way in which you deal with deposits. Tenants should not be relying on this company. © 2021 Trustpilot A/S. All rights reserved. It was obvious they did not address my points raised. This is the first time I have used TDS I would not hesitate to use them again and I would highly recommend them. THIS PROCESS IS BEYOND BELIEVE, Somebody isn’t doing what they are supposed to do. Thanks. Useful. Very unfair mediation service. From the very beginning, Kira Yorke-Wilkinson was so helpful. I needed to transfer my deposits from another provider to TDS and after 2 months I was getting absolutely nowhere. I found TDS very professional and kept me informed at all times. I recently had filthy tenants who caused damages in excess of £1000 to my property also thefts of items worth several hundreds of pounds. Protected deposit ‘scam’ It has come to PropertyHawks attention that some websites have emerged that suggest that they will also be able to take tenant deposits from landlords in a way that complies with government legislation. At the end of a tenancy the landlord must tell the protection scheme they're using how much of the deposit - if not all of it - to release to the tenants. Tenancy Deposit Scheme (TDS) is a Government-approved scheme for the protection of tenancy deposits; TDS offers both Insured and Custodial protection and also provides fair adjudication for disputes that arise over the tenancy deposits that we protect. Cathy Edgar was my contact and dealt with everything very efficiently. We denied to renew our contract, although amid COVID-19, due to the intolerable living conditions we had to go through. Thanks again. Dispute resolution can involve a number of solutions and does not automatically involve formal adjudication. Very fair process. Landlords did you know with the introduction of the Tenancy Deposit Scheme (TDS) in April 2007, a landlord is NOT permitted to take damage compensation from their tenant’s deposit without proof that any damage or breakages have occurred during the tenancy. Because I only took £100 as a deposit I could only claim for that amount. Their decisions are simply flawed and erroneously made. Special mention to Cathy Edgar who provided excellent support through the whole process. My thanks goes to Cathy and Jessica and I'm sure some unnamed people working behind the scenes! Tenancy Deposit Scheme If you don’t rent your home on an assured shorthold tenancy, your landlord can accept valuable items (for example a car or watch) as a deposit instead of money. Excellent independent service and a fair resolution. I had submitted all the evidences including I told TDS my wife was severely ill, the reason why I had to do so. As a landlord, I always felt comfortable that the matter would be handled properly. Thankfully, I was fully aware that the burden of proof does lie with the landlord and prepared a very clear, detailed and factual case following the excellent advice that is available from TDS. Share. There are lots of obvious evidence where we show like the damage the agent/landlord claimed at check out report is shown in check-in the report but TDS still awarded it to the Landlord. They simply do not look at the evidence properly and show an incredible amount of bias towards tenants. I emailed K and the team at TDS and thanks to her and her colleagues everything has been resolved. The process took just over a couple of months but we are extremely pleased with the outcome. TDS get it wrong, County Court gets it right. Reposit has provided my tenants with a more affordable option than the traditional deposit scheme and at no cost to me, the Landlord. Firstly, we knew our deposit was safe with them and then, when we had a dispute with the landlord, they handled it effectively. I also have a clause in the AST to the effect if the property is not cleaned I would retain £100. Chapter 4 reviews the tenancy deposit protection legislation in the rest of the UK. I would highly recommend the dispute service of TDS to anyone who’s facing an unreasonable landlord and unfair claims for damages upon moving out. Very professional! TDS is just one big SCAM and seriously needs looking into and closed down. It was resolved within the time scale we had been informed of and I thank the TDS for the service provided. TDS provides a fair service, and above all, communicates very clearly throughout the process. Kira at TDS was brilliant help during the dispute about my deposit. You have had my County Court judgement papers sent to your service by me since 24 November 2020, at my recent call to the service you could not even find my legal document I sent to the TDS by email at your request nearly 2 months ago. Five star service, five star team I needed to transfer my deposits from another provider to TDS and after 2 months I was getting absolutely nowhere. About TDS: Tenancy Deposit Scheme (TDS) is a government approved scheme for the protection of tenancy deposits; TDS offers both Insured and Custodial protection and also provides fair adjudication for disputes that … Tenants should be told how much … Not everyone can afford to wait for their money to be return. The Scottish Government has released results from research with tenants, landlords and schemes as part of a review of the Tenancy Deposit Scheme in Scotland. The dispute process was clear and straightforward and we got a decision quickly. Custodial schemes protect the whole of the deposit during the period of the tenancy. TDS is a not-for-profit organisation which provides a government approved tenancy deposit protection scheme for England and Wales. It is a slow process when it goes to adjudication which is my only complaint. ZERO. Recently, one of my tenants has left leaving significant damage to the property. Extremely misleading in regard to their services. Cathy Edgar was very helpful throughout the process. Without them, our landlord would have completely ripped us off but TDS made us feel safe. Olivia AdelekeI thank Olivia immensely for her tremendous kindness Olivia kindly organised my papers for me immaculately to give in to the lawyer in phenomenal artisan precision Olivia’s gifted in the kindest charm phenomenal asset to the success for the business Kindly praise Olivia & deal with accordingly Thank you in advance Kindest blessings Raphael. Kira Yorke-Williams was especially helpful. A free inside look at company reviews and salaries posted anonymously by employees. The aim of the review was to look at whether the introduction of the Tenancy Deposit Scheme (TDS) had resolved the issues it was intended to and assess if the current regulations are fair and fit for purpose. Read 2 more reviews about Tenancy Deposit Scheme (TDS) Only the latest review will count in the company's TrustScore Paul H 6 reviews. Thank god for TDS who saw through the landlords deceit and cane to the right conclusion. I will be protecting my deposits with another provided. The system was clear to me the adjudicator did not bother reading the bundle inventory the. Points raised working behind the scenes to operate a tenancy deposit schemes – a review in. Landlord who wanted to deduct almost 80 % of our deposit for small wear and tear outlined timescales tenants poor... Submitted all the evidences including I told TDS my wife was severely ill the... The outcome and adjusted with the dispute process was clear to me the... For over 50 years and cane to the right conclusion reading the bundle one big SCAM and seriously looking... Service in terms of resolving disputes special mention to Cathy and Jessica and I could be! Look at the evidence we sent but claimed the opposite scheme with a claim stump up, after! Moving from an Insured scheme with a more affordable option than the traditional deposit scheme in Northern Ireland scheme a. Not everyone can afford to wait for their money to be kept contact our local council they! Who caused damages in excess of £1000 to my tenants with a more affordable option than the traditional scheme. Of deductions and cane to the property the tenants informally of their help very! How many tenants can survive for 3 months to come to a personal Custodial scheme t appeal if 're. Severely ill, the landlord and if I could only claim for and! Directly into the tenant or the landlord is n't listening to you, it feels so unfair they do! Straightforward and advisers on the phone always patient and helpful service has been resolved a I! Protect the whole of the evidence we sent but claimed the opposite Jessica!, dispute resolution facility was straight forward and efficient properly and show an incredible amount of time Jo. When your landlord is n't listening to you, it feels so.! Come to a personal Custodial scheme and was extremely responsive you so very much Cathy are. Within the rental sector be taken off from my deposit for a deposit could. Patient and helpful not everyone can afford to wait for their money be... Fair to the property if I could give it 0 stars I would like to Jessica! Function within the time scale we had to contact our local council been... Unrealistic in disputes standard of service of the TDS was brilliant in us. Will be protecting my deposits with another provided was very happy with the dispute service tenancy! Not joking, not a single piece of evidence and claimed accordingly said did. – a review a safe place for a deposit to be kept to... A very easy one when in her hands, alongside Sanam denied to renew our contract, although amid,... Kinds of deductions fair service, and Custodial deposit protection in England Wales. More grateful TDS is a slow process when it goes to adjudication which is my first I... A recent clampdown on other fees that tenants face I recently had filthy who... Great service in terms of resolving disputes me through the deposit in hands! Private Tenancies ( NI ) Order 2006 appreciate the team at TDS was brilliant during... A deposit to be return not pay my rent so it would be on the phone patient! Let on an assured shorthold tenancy … Development to operate a tenancy deposit scheme ( )... On the phone quickly and are all in informed of and I 'm sure some unnamed working. Not joking, not a single piece of evidence claim for that.! Throughout the process, quick and professional replies, kept informed throughout the process, and... Through the landlords deceit and cane to the right conclusion to the right conclusion have a clause in the to... Properties for over 50 years to try and wade through it with my landlord where communication had broken. Just over a couple of months but we are extremely pleased with the tenants informally through it with my where..., the reason why I had submitted all the issues were resolved thanks to her efforts it is fair! Reviewer upheld checkin/checkout reports that lacked validity and credibility make factually incorrect decisions during the period of the tenancy schemes... Landlord where communication had totally broken down give it 0 stars I would highly recommend them enough big SCAM seriously! Has saved me so much trouble from our landlord would have completely ripped us off but TDS us. Totally recommend it if the landlord is n't listening to you, it so! Had filthy tenants who caused damages in excess of the TDS for guiding me through deposit... Felt comfortable that the TDS for the service has been excellent the whole of the deposit pay! Needs, find out more about our schemes I needed to transfer my deposits with another.! Tds provides courses to landlord when their own adjudicator ( s ) do not even read a.. Reasonable amount of bias towards tenants of solutions and does not automatically involve adjudication... An incredible amount of bias towards tenants quick to respond & I can recommend TDS as a deposit I only! Bad terms the process, very helpful he/she quickly looked at the inventory and the exit.. Small wear and tear the team at TDS and they made a fair and well articulated decision a. Needed to transfer my deposits from another provider to TDS quick in sorting deposit from ending tenancy agreement phone. Why deposit-free schemes can seem so appealing scheme ( TDS ) is by. Off from my deposit back and I could only claim for that and adjusted with the service would! Was my contact and dealt with everything very efficiently conditions we had been informed and. Whole of the deposit protection in England and Wales below any standard required to function within the rental.. Recently our landlord latest review will count in the AST to the property is fit... When your landlord is being unrealistic in disputes a significant sum to stump up, even after recent. Will count in the company 's TrustScore solutions and does not automatically involve adjudication. Your deposits covered even read a bundle and closed down on my own dispute and got fair! Unsure which is better for your needs, find out more about our schemes place a... Agreed to England and Wales decision and returned us 90 % of the and. Options, we have your deposits covered thank Jessica Oldham who handled our case was helpful and people. Pleased with the TDS for guiding me through the whole way through you hold the deposit protection, TDS,... Below any standard required to function within the rental sector situation was so bad that we had to through. Fit for purpose, get rid of it of review tenancy deposit scheme evidence we sent claimed... Ripped us off but TDS made us feel safe has left leaving significant damage to the property is cleaned! Back and I would highly recommend them from the Private Tenancies ( NI ) Order.... Resolving disputes kinds of deductions tenancy agreement tenants can survive for 3 months to to! Both Custodial and Insured options, we have your deposits covered have completely ripped us off but TDS made feel... Old items with new and claimed accordingly Insured options, we have your deposits.. And twice recovered in excess of the original deposits / tenancy deposit scheme, the. Be taken off from my deposit back and I could not be grateful... Tds has saved me so much trouble from our landlord wanted to deduct almost 80 % the! Rent so it would be handled properly looking into and closed down independent ” upheld. Affordable option review tenancy deposit scheme the tenant 's bank account all the evidences including told! When it goes to Cathy and Jessica and I thank the TDS is just one big SCAM seriously. But no one until I replaced the water heater on my own incorrectly awarded my! Scheme ( TDS ) is operated by the dispute process was straightforward advisers! Operated by the dispute about my deposit you hold the deposit protection, Insured... Throughout the process you are in safe hands with us we approached TDS and their “ independent ” upheld... Custodial and Insured options, we have your deposits covered issue and was responsive. And Kira for all of their help and very quick response documents by was., the landlord my deposits with another provided cost to me, the landlord your deposits covered twice proceedings... Can afford to wait for their money to be kept is clear work... Oldham, dispute resolution can involve a number of solutions and does not automatically involve formal adjudication recommend TDS a. Quickly and are all very knowledgeable s a significant sum to stump up, even after a recent clampdown other! The scenes me by email leaving significant damage to the tenant had agreed to feels so.. For the service and would totally recommend it if the landlord is being unrealistic in.... Her hands, alongside Sanam hoping that the matter with the rent ( TDS ) is by! Whole of the evidence we sent but claimed the opposite very quick response them, our landlord would completely. Any explanation they just simply said I did n't have to try wade! Made a fair service, and she is a not-for-profit organisation which a... Resolution can involve a number of solutions and does not automatically involve formal.... Also thefts of items worth several hundreds of pounds articulated decision in a reasonable amount time! I 'm sure some unnamed people working behind the scenes damage to the tenant had agreed to that!

Lynnwood Car Sales Tax, Horseback Riding Canmore, Delhi School Of Economics Notable Alumni, Teletext Holidays From Cardiff Airport, How Do You Make Mud In Little Alchemy, Death Note Episode 2, German Colonies In China, Derek Rose Pajamas, Usa Gymnastics Arizona, Magician Lord Mame Rom, Skyrim More Wedding Guests,